Customer Service Advisor – White Arches Caravans
We are seeking an enthusiastic individual to join our team in our busy Service Department at our Rushden branch.
You will be greeting, receiving inbound calls and enquiries from customers. You’ll ensure their smooth journey, from agreeing a service or understanding repair requirements to booking in work and presenting the completed job. You will also be required to administer warranty claims including claiming, invoicing and warranty part returns.
We require a confident, presentable and friendly person who’ll liaise with our parts team and technicians, suggest additional extras and services to the customer, and make sure all invoicing is prepared and ready in time.
The successful candidate will have: Excellent Communication Skills, Excellent Customer Care Skills, and Good Administration Ability as well as being able to work efficiently and as part of a team. You must be fluent in English and be able to write competently.
We’re looking for previous experience within a customer facing role.
An element of manual handling of vehicles is required therefore a certain amount of physical fitness is required.
Uniform will be provided.
9am to 6pm – Monday, Tuesday, Thursday & Friday. 8:30am to 5pm – Saturday
(Wednesday is a non-working day).
£9.00 per hour
Please e-mail your CV to email@example.com
Unfortunately, unsuccessful applications will not be notified.