Caravans Service and Aftersales

Caravan Service Centre

The White Arches Service and After Sales Departmtent offers all the facilities to maintain and if needed repair your touring caravan. With our dedicated friendly and helpful administration staff supported by our highly trained and skilled technicians we are able to offer our customers the very best after sales service.

Facility

Purpose Built 10 bay Service Facility

Dedicated Service Reception

Dedicated Service Reception

Highly Trained Technicians

Highly Trained Technicians

Dedicated Parts Department

Dedicated Parts Department

Repair

Single Axle Service

A standard caravan service takes around 4 hours and this covers all of the fittings, equipment and chassis. We will also perform a motor mover health check if one is fitted.

£325.44

including parts & VAT

Book Now
Repair

Twin Axle Service

A standard caravan service takes around 5 hours and this covers all of the fittings, equipment and chassis. We will also perform a motor mover health check if one is fitted.

£406.30

including parts & VAT

Book Now

Swift Command

In this in-depth video of the Swift Command System, you will gain a full overview of the full features of the Swift Command.

Alde Heating Operation

Everything you need to know about the basic operation of the Alde Heating System in a new Bailey Unicorn.

Whale Heating

An overview of the Whale Heating systems, explaining in detail all of the features and how exactly this system works.

Truma Air Con Operator

This informative video shows you how to control your air conditioning conveniently in all situations with the Truma app.

Powrtouch Caravan Movers

These are the caravan moving systems with a FIVE YEAR NO QUIBBLE GUARANTEE, something that other Caravan Moving Companies would like to be able to match.

powrtouch evolution

Powrtouch evolution

£1,195

The Powrtouch evolution is a next generation caravan mover and has been designed and developed in the UK...

powrtouch evolution awd

Powrtouch evolution AWD

£2,125

(4 motor) - Powrtouch evolution 'All Wheel Drive' the ultimate caravan mover system for the highest possible...

powrtouch evolution twin

Powrtouch evolution Twin

£1,425

(2 motor) - This caravan mover will drive any twin axle up a minimum slope of 1 in 4; it now makes no difference ...

Caravan Insurance Repairs

Accidents Happen! However, White Arches is qualified to attend to any insurance work you may have from a minor bump to a major repair we have the facilities and the highly trained and skilled technicians to ensure your caravan is repaired and back to its original condition.

Contact us today for an estimate

Phone: 01933 353818

Email: info@white-arches.co.uk

Service Team

Pre-delivery Inspection Team

Brian Foster

Collection Date: 19/01/2015

Salesman: Mick Judge

This is the 3rd caravan we have bought from you, if we weren't happy we would not have come back

Louise & Keith Stevens

Collection Date: 18/07/2016

Salesman: Matthew Sharpe

Matthew was really helpful, not pushy and had eXcellent knowledge of the caravans we looked at. Nothing was too much trouble. Both visits to the site were enjoyable, including the excellent food and coffee in the cafe and the great selection of additional supplies in the shop.

Stephen Rose

Collection Date: 08/07/2016

Salesman: Paul Jackson

Paul was extremely polite and courteous with us and also patient as we were first time buyers and totally new to caravanning. He explained everything to us in simple understandable detail, and took us through everything in respect of using the caravan. He was very knowledgeable about the business and checked our understanding every step of the way.

Mr & Mrs Perkins

Collection Date: 10/05/2016

Salesman: Paul Jackson

We did have a slight problem on collecting our new caravan. This was concerning the transfer of our mover from the caravan we traded in. However, Paul was very attentive and couldn't have been more helpful. Even though we were delayed he still took the time to explain the new caravan system fully to us. Very professional.

Brian Scarrott

Collection Date: 26/05/2016

Salesman: Paul Jackson

A Lovely experience

Michael Dobson

Collection Date: 19/01/2015

Salesman: Rick Rootham

Thank you for all your help, and also a big thanks to the accessory shop manager, Paul I think? Who noticed we spent significantly in the shop on our collection day so offered us a good deal on our purchase. Thanks again and thoroughly recommend your company.

 

Andrew Franks

Collection Date:

Salesman:

Dear Sirs,

I just wanted to drop you a quick note to thank you for the outstanding service that we received in respect of the purchase of our first caravan. Philip was absolutely marvellous through the whole process, which was not only simple but very enjoyable.

Put simply, I have rarely (if ever) received such a personal and pleasant buying experience and Philip is a true credit to your organisation. I would be happy for you to use my comments in a testimonial if that would be helpful to you.

When our caravan is due for an upgrade, I would not even consider going anywhere else!

Again, thank you so much.

Andrew Franks

Mr & Mrs Murphy

Collection Date: 07/02/2015

Salesman: Robert Taylor

We hope one day to do business with you again.

 

John Pender

Collection Date: 29/09/2014

Salesman: Rick Rootham

I have bought many caravans from White Arches over the years and following what I feel to being poorly treated following a service mishap in 1997 I took my business elsewhere. We continued to visit your dealership over the years and bought many accessories and awnings from your accessories shop due only to the fact of how Paul treats his customers. That guy is first class and a true gent. We knew Rick from the caravan sales department but had never purchased from him and had always dealt with Steve. Rick was always very pleasant and spoke to everyone who visited the showroom. Having spoken to Rick at length last month we decided to purchase the demonstrator GT65 Verona.

I had been offered a factory fresh one by Lowdhams at £400.00 cheaper than White Arches but decided to stay with Rick and your company. It was very disappointing to get the new van home only to find that there was damage inside the front locker and having returned this van on the Thursday was very pleasantly surprised by Steve Sharpes offer of a replacement 2015 model Verona for the same price. This has restored all my faith in White Arches and can only say that all of the staff I have dealt with there have been extremely polite and pleasant. It’s always been a pleasure to visit your dealership because everyone seems so happy and nothing is too much trouble for them. Our grateful thanks to Steve for dealing with this problem head on and also our grateful thanks to Rick, Matthew and especially Paul in Accessories. Lastly when our PX was collected by your driver he too showed great respect to us and we found him to be mega pleasant and a true ambassador for your company. We would highly recommend White Arches to everyone and will do so at every opportunity.

Jan & John Pender.

Peter Talbot

Collection Date: 16/06/2016

Salesman: Rick Rootham

When a salesman ends up feeling like a friend he has clearly carried out his role very well so many thanks to Rick Rootham for taking the stress out of procuring our caravan and many thanks to White Arches for the overall experience from such a professional and slick operation.

Previous Next