Caravans Service and Aftersales

Caravan Service Centre

The White Arches Service and After Sales Departmtent offers all the facilities to maintain and if needed repair your touring caravan. With our dedicated friendly and helpful administration staff supported by our highly trained and skilled technicians we are able to offer our customers the very best after sales service.

Facility

Purpose Built 10 bay Service Facility

Dedicated Service Reception

Dedicated Service Reception

Highly Trained Technicians

Highly Trained Technicians

Dedicated Parts Department

Dedicated Parts Department

Repair

Single Axle Service

A standard caravan service takes around 4 hours and this covers all of the fittings, equipment and chassis. We will also perform a motor mover health check if one is fitted.

£325.44

including parts & VAT

Book Now
Repair

Twin Axle Service

A standard caravan service takes around 5 hours and this covers all of the fittings, equipment and chassis. We will also perform a motor mover health check if one is fitted.

£406.30

including parts & VAT

Book Now

Swift Command

In this in-depth video of the Swift Command System, you will gain a full overview of the full features of the Swift Command.

Alde Heating Operation

Everything you need to know about the basic operation of the Alde Heating System in a new Bailey Unicorn.

Whale Heating

An overview of the Whale Heating systems, explaining in detail all of the features and how exactly this system works.

Truma Air Con Operator

This informative video shows you how to control your air conditioning conveniently in all situations with the Truma app.

Powrtouch Caravan Movers

These are the caravan moving systems with a FIVE YEAR NO QUIBBLE GUARANTEE, something that other Caravan Moving Companies would like to be able to match.

powrtouch evolution

Powrtouch evolution

£1,195

The Powrtouch evolution is a next generation caravan mover and has been designed and developed in the UK...

powrtouch evolution awd

Powrtouch evolution AWD

£2,125

(4 motor) - Powrtouch evolution 'All Wheel Drive' the ultimate caravan mover system for the highest possible...

powrtouch evolution twin

Powrtouch evolution Twin

£1,425

(2 motor) - This caravan mover will drive any twin axle up a minimum slope of 1 in 4; it now makes no difference ...

Caravan Insurance Repairs

Accidents Happen! However, White Arches is qualified to attend to any insurance work you may have from a minor bump to a major repair we have the facilities and the highly trained and skilled technicians to ensure your caravan is repaired and back to its original condition.

Contact us today for an estimate

Phone: 01933 353818

Email: info@white-arches.co.uk

Service Team

Pre-delivery Inspection Team

Graham Fisher

Collection Date: 17/03/2015

Salesman: Rick Rootham

Great van and great service!

Mr J Smith

Collection Date: 19/12/2015

Salesman: Rick Rootham

Very helpful, pleased with my purchase; could not fault service at all. will be back for extras at accessary shop. many thanks.

Mr & Mrs Perkins

Collection Date: 10/05/2016

Salesman: Paul Jackson

We did have a slight problem on collecting our new caravan. This was concerning the transfer of our mover from the caravan we traded in. However, Paul was very attentive and couldn't have been more helpful. Even though we were delayed he still took the time to explain the new caravan system fully to us. Very professional.

Michael Haskell

Collection Date: 08/04/2016

Salesman: Rick Rootham

Our new Swift Conqueror 560 had a very serious leak after collection, this was no fault of White Arches because it was a badly fitted view panel as supplied by Swift. Rick from sales and James from service promptly and correctly dealt with it and arranged to it to be returned and replaced. They could not have been more helpful given the circumstances and we are very grateful for the help and speedy assistance we received and would like them to be thanked by the company for their excellent customer service. It makes us confident we chose the right dealer to do business with Our Replacement unit is going out on its first trip next week and hopefully all will be well.

Angela Fiddimore

Collection Date: 26/01/2015

Salesman: Mick Judge

Brilliant service could not have been more helpful. Mick was excellent when I collected the caravan and even managed to sort a small problem I had with the Tracker in minutes after I had spent over an hour getting nowhere!
I would definitely recommend White Arches.

Eddie Hole

Collection Date: 14/01/2016

Salesman: Paul Jackson

All staff very friendly, efficient and knowledgable.

Louise & Keith Stevens

Collection Date: 18/07/2016

Salesman: Matthew Sharpe

Matthew was really helpful, not pushy and had eXcellent knowledge of the caravans we looked at. Nothing was too much trouble. Both visits to the site were enjoyable, including the excellent food and coffee in the cafe and the great selection of additional supplies in the shop.

Ken Baker

Collection Date: 03/03/2016

Salesman: Rick Rootham

Rick couldn't of been more helpful and supportive his help and advise was much appreciated as was the staff in the shop...it was good to know that we had purchased the correct awning and accessories for our new caravan a great team effort.

Pauline Sim

Collection Date: 09/03/2015

Salesman: Robert Taylor

Very good service when purchasing and picking up our caravan.

 

Sue & Eddie Philips

Collection Date: 07/06/2016

Salesman: Robert Taylor

Everyone was very helpful and courtiuos and friendly.

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